Frequently Asked Questions
Booking & Payments
How do I book a safari?
You can book online through our website, send us an enquiry form, or contact us directly via email or phone. Our team will help you customize the perfect safari experience.
What payment methods do you accept?
We accept bank transfers, credit cards (Visa, MasterCard), and mobile money payments. A deposit is required to confirm your booking.
Is travel insurance required?
While not mandatory, we strongly recommend comprehensive travel insurance that covers trip cancellation, medical emergencies, and evacuation.
Safari Experience
What is the best time to go on safari?
The dry season (June to October) is ideal for wildlife viewing as animals gather around water sources. However, each season offers unique experiences.
What should I pack for a safari?
Essential items include neutral-colored clothing, comfortable walking shoes, sunscreen, insect repellent, binoculars, and a camera. We provide a detailed packing list upon booking.
Are safaris suitable for children?
Yes! We offer family-friendly safaris designed for travelers with children. Age restrictions may apply for certain activities.
Health & Safety
Do I need vaccinations?
Some destinations require proof of Yellow Fever vaccination. We recommend consulting with a travel health clinic for up-to-date advice on required and recommended vaccinations.
Is it safe to go on safari?
Safari travel is generally very safe when booked with reputable operators like us. Our experienced guides prioritize your safety at all times.
Logistics
Do you arrange airport transfers?
Yes, airport transfers are included in most of our packages. We can also arrange transfers for custom itineraries.
What type of accommodation do you offer?
We offer a range of accommodations from luxury lodges and tented camps to mid-range options, depending on your preferences and budget.